Very modern lovely rooms, and a very luxurious bathroom. Good service but you're also not bothered unnecessarily so you can really switch off. A nice bar and seating area downstairs. Good location for restaurants and the corn exchange too!

Had a lovely 2 night break at the Dukes on their summer special break , which included afternoon tea, a three course evening meal and a lovely breakfast both mornings . We were in the newer part of the hotel as my Mum uses a wheelchair and it was good access with a lift . The staff were very friendly , a special mention to Emma in the bar , she was lovely . I would highly recommend this hotel , the location is great

First class stay in pretty much every respect, very friendly, helpful staff at all times, superb prosecco afternoon tea on arrival, excellent breakfast choices and a delicious evening meal worthy of a top restaurant. Clean and extremely efficient in all respects, will definitely stay here in the future. Great location, I don't think that we could have chosen better. Many thanks to all the staff.

We stayed on bank holiday weekend and enjoyed afternoon tea, dinner and breakfast at the hotel. The afternoon tea was delicious and our room was very pretty. There was a great choice for breakfast and staff were extremely accommodating. Drinks at Massey and Co adjoining bar topped off our evening. We will definitely be staying again.

We have stayed here many times while visiting family. We are never disappointed and it just seems to improve on each visit. Afternoon tea was wonderful and the new cocktail is beautiful. Location is right on Tuesday market square couldn't be more central.

Stayed at this hotel on Friday night with my girlfriend, on arrival the staff were great very helpful and couldn't do enough for you , we had afternoon tea and cakes which was amazing , and dinner at night which was also very good , its newly refurbished to a high standard and the room was great , we will definitely return.

My Mum was absolutely thrilled with the surprise party. It was such a shock for her, Simon was fab, my brother knew him and we have thanked him personally for providing fantastic entertainment. We were all very impressed with your professionalism and friendliness. You helped to ease the stress of all our arrangements and we knew that you would deliver everything we requested. Thank you for staying for the surprise on the evening and I hope you enjoyed it as much as we did. I'd also like to mention Josh, who was exceptionally helpful on the night. The other staff were great too, nothing was to much trouble. We will be writing to your Manager too as good work deserves recognition.